Key policies
Written in plain language, in line with POPIA, ECTA and the Consumer Protection Act of South Africa.
In accordance with POPIA, we have appointed an Information Officer to oversee our privacy compliance. For any queries, or to exercise your rights:
Email: admin@agileafricaventures.com
Physical address: 10 Gregory Close, 19 Gregory Avenue, Melrose North, Johannesburg, South Africa, 2196.
Purpose: data is collected primarily to facilitate social networking, video sharing and account security.
Voluntary vs mandatory: providing your name and age is mandatory to create an account. A profile picture is voluntary.
Consequences of non-provision: failure to provide mandatory data will result in the inability to register an account.
We host data on Amazon Web Services (AWS) servers located outside South Africa. In compliance with Section 72 of POPIA, we ensure these third parties are subject to laws or agreements providing a level of protection substantially similar to POPIA.
While we restrict access to users aged 13+, we acknowledge that under South African law users aged 13–17 are still “children”. By using this app, the user (or their guardian where applicable) provides competent-person consent for the processing of their data. We do not process “special personal information” — such as religious beliefs or health data — unless explicitly permitted.
We will only send direct marketing communications (via email or SMS) if you have opted in, or if you are an existing customer, in accordance with Section 69 of POPIA.
You have the right to lodge a complaint with the South African Information Regulator if you believe we have interfered with the protection of your personal information: complaints.IR@justice.gov.za
We maintain “appropriate, reasonable technical and organisational measures” as required by Section 19 of POPIA, to prevent unauthorised access to or loss of personal data.
You must be at least 13 years old. For users under 18, South African law requires that a “competent person” — a parent or legal guardian — provides consent for the processing of personal information. By using this app, you warrant that such consent has been obtained.
As a South African responsible party, we process your personal information in accordance with the Protection of Personal Information Act:
In accordance with Section 72 of POPIA, your data may be transferred to servers hosted by Amazon outside of South Africa. We ensure these jurisdictions have data protection laws or agreements providing an adequate level of protection substantially similar to POPIA.
As required by the Electronic Communications and Transactions Act, our full registered name, physical address and contact details are available in the “About” section of the app and on the Contact page of this website. You have the right to cancel transactions for services as specified in Section 44 of ECTA.
Users must comply with the Cybercrimes Act of 2020. Distribution of harmful data messages, incitement of violence or cyber-fraud will result in immediate termination and reporting to the South African Police Service.
These terms are drafted in plain language to comply with the CPA. Any limitation of liability or indemnity contained herein is brought to your attention specifically, as it limits your rights.
These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.
